Shipping policy

Shipping Policy

At Dastan-e-Sehat, we are committed to delivering your orders quickly and efficiently across Pakistan.

Order Processing

All orders are processed within 24 hours of order confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

We offer nationwide delivery across Pakistan.

Estimated delivery time:

  • 3–4 working days for major cities

  • 4–6 working days for remote areas

Please note that delivery times may vary during public holidays, sales periods, or due to unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you may receive tracking information via SMS, WhatsApp, or email, depending on the courier service used.

Delivery Attempts

Our courier partners may make multiple delivery attempts. Please ensure your phone number and shipping address are accurate when placing an order.

Delays

While we strive to deliver all orders within the estimated timeframe, Dastan-e-Sehat is not responsible for delays caused by courier services, weather conditions, public holidays, or other circumstances beyond our control.

Contact Us

If you have any questions regarding your order or delivery, please contact our customer support team for assistance.